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• Customers can choose Free Self-Pickup or Pay Delivery Service. If you would like to make the below changes, please notify us via email services@masterbHK.com and 5 working days in advance for our arrangement. Otherwise, an administration fee of HKD 200. may be charged.

​- ​Change from self-pickup to pay delivery. Vice Versa.

- Reschedule or cancel delivery

- Change of any delivery information

• ​For delivery charge or other information, please refer to the "Delivery". 

• For pay delivery, the delivery time will be 9am to 8pm. The delivery time will be accommodated with the best possible, yet it will subject to traffic situations. NO specified delivery time, and NO delivery services on Sunday or Public Holiday.​

• ​There will be no refund of delivery fee on delivery failure due to an unattended recipient address upon arrival of goods. Should delivery be rescheduled in such circumstance, an additional delivery charges may be required. 

• In case of bad weather conditions, serious flooding or blocked or closed roads, the deliveries may be delayed or suspended. We will contact the affected customer within 48 hours via Whatsapp/phone for rescheduling of delivery and such delivery will be made within 7 days thereafter.

• ​A surcharge is applied when the delivery destination is in remote area. We will inform customer if the destination requires a distant area surcharge. 

• Master B. Gift Shop reserves the final right to interpret the terms and conditions herein. In the event of conflict between the English and Chinese versions, the English version shall prevail.